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Make a Payment


Payment types accepted:
All of the following are acceptable methods of payment: cash, personal check, debit card, credit card, ACH through autopay or money order.

How you can make payments:
Payments can be made 24/7 online. During normal business hours, you may contact a customer relations representative to make a one-time payment or to set up recurring payments by calling 423-956-1113 or 423-956-1015 to speak to someone.  

Payment fees:
We charge a $6.94 fee for assistance making payments through a customer relations representative over the phone and online but there are no fees when payments are made through auto pay recurring payments or in person.

Who to contact about your account:
You can contact one of our customer relations representatives at (423) 956-1113 or (423) 956-1015. He or she will be glad to assist you. 

Collections Hours


  9:30AM - 5:30PM   


  9:30AM - 5:30PM   


  9:30AM - 5:30PM   


  9:30AM - 5:30PM   


  9:30AM - 6PM   


9:30AM – 1:30PM